What information may be collected

When you contact the business, information such as your name, email address, property details, project notes, photographs, and any scheduling information you provide may be stored so the enquiry can be reviewed and answered.

How the information is used

Information is used to respond to enquiries, prepare or discuss potential work, follow up about existing projects, protect the site from abuse, and keep basic administrative records connected to service and support requests.

Website analytics and security logs

The website may keep routine server, security and analytics records such as IP address, browser type, request time and page usage patterns to help keep the site secure and understand which pages visitors use.

Sharing and retention

Information is not sold. It may be shared with website, hosting or operational service providers only when needed to run the website, secure the service, or support communication about an enquiry. Information is kept only for as long as it remains useful for service, support, legal or operational record-keeping.

Your choices

You can ask about the personal information connected to your enquiry, request corrections, or ask for deletion where appropriate by emailing [email protected].